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Customer Satisfaction Survey

 

The IIUM Library is committed to continuous improvement and to be recognized as an organization consistently exhibiting the ‘walk-the-talk’ as pledged in the library’s goals and values in its balance score card. This survey is one of the key performance indicators of the library and this report presents the findings of the survey.

 

  1 Customer Satisfaction Survey 2014
       
  1 2012 Customer Satisfaction Survey 2012
       
  1 2010 Customer Satisfaction Survey 2010
       
  1 2008 Customer Satisfaction Survey 2008